Southdene Medical Centre - Doctors surgery opening times and what to do when we are closed

Opening Times

	Southdene Medical Centre	Haswell Branch Surgery	Peterlee Branch Surgery
Monday	08:00 - 18:00 18:00 - 20:00*	12:30 - 14:00	08:50 - 10:30
Tuesday	08:00 - 18:00	---	08:50 - 10:30
Wednesday	08:00 - 18:00	11:00 - 13:00	08:50 - 10:30
Thursday	08:00 - 18:00	---	---
Friday	08:00 - 18:00	09:00 - 11:00	08:50 - 10:30
Weekend	closed	closed	closed

* There is a late doctors or nurses clinic on Monday evenings 18:30 - 20:00. This time is not for enquiries or picking up prescriptions. Routine and emergency appointments are available. Routine appointments to be made during normal opening hours, 08:00 till 18:00 (Telephones will not be on after 18:00)

When We Are Closed

closed

‘Talk Before You Walk’ when your GP practice is closed

Patients across Durham Dales, Easington and Sedgefield have been reminded to ‘Talk Before You Walk’ when in need of care when their GP practice is closed.

By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or a hub.

Primary Care Services are available across the area.

Out-of-hours service is provided by NHS111.

Please make proper use of the night/weekend service. Remember you can always see a doctor in the next surgery, so try to restrict night and weekend calls to genuine emergencies that cannot wait until the next day.

The service is used from 18:00 until 08:00 the following day. At weekends cover will be from 18:00 Friday until 08:00 Monday.

If there is any delay in responding to an absolute emergency, you are instructed to dial 999 and ask for the Ambulance Service.

To contact Out-of-Hours Service when the surgery is closed, please telephone:

111

Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please visit South Durham Health for more information

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency.

Southdene Medical Centre will be closed on the following public holidays:-

2019

Easter - Good Friday 19th April & Easter Monday 22nd April 2019

For Pharmacies open over Easter click HERE

May Day - Monday 6th May 2019

For Pharmacies open over Spring and Summer click HERE

Spring Bank Holiday - Monday 27th May 2019

Summer Bank Holiday - Monday 26th August 2019

Christmas Day - Wednesday 25th December 2019

Pharmacies open over Christmas and New Year will be added once known

Boxing Day - Thursday 26th December 2019

For routine appointments, please contact your GP surgery

If you require medical attention when we are closed please contact 111, who will arrange an appointment at one of the clinics open over the holidays. Please visit South Durham Health website for more information

In case of emergency ring 999

Once a month, the practice is closed from 12.30 for training. If medical attention is required and it can not wait until the next day. Please contact 111, or 999 if it is an emergency:-