2017 CQC Practice Report - OUTSTANDING
All incoming and outgoing calls are now recorded
Please could we remind all patients, your long term condition annual MOT is due in your birthday month.
Please remember to make an appointment in your birthday month
Southdene Medical Centre is a member of Durham Coast PCN
CORONAVIRUS update - PLEASE DO NOT ATTEND THE PRACTICE IF YOU HAVE COVID SYMPTOMS.
If you need to attend face coverings to be worn throughout your visit. Thank you for your understanding.
Covid vaccines are no longer given at the practice, please contact 119 to book your appointment. If we get the opportunity to book into local clinics we will contact you. You can call 119 if you have questions or need help with Coronavirus vaccinations, testing, NHS Covid Pass and more.
If you are concerned you may have Coronavirus or may have come in contact with someone who has, stay indoors and click HERE for more information. If you would like help after contracting COVID click HERE
For isolation guidance click HERE
For general Coronavirus information click HERE.
For advice for parents during Coronavirus click HERE
For information to help with your recovery from Covid19 please visit Yourcovidrecovery.nhs.uk
Data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research. If you would like to opt out please print, read and complete the attached form and return it to the practice - Type 1 opt out - Thank you
Due to recommendations for public safety, we have temporarily suspended the use of SystmOnline to book appointments. Sorry for any inconvenience.
PRIVATE MEDICALS: Due to increasing pressure from the pandemic and the COVID-19 vaccination programme we are not currently able to arrange any private medical examinations at the practice. We will continue to accommodate adoption and fostering medicals as these can only be carried out by a patients own GP. Private medicals can be arranged outside of the practice, though we are not able to advise you where to attend. If you have any queries about this please contact reception who will pass your details on to the GP.
LONG-TERM PAIN MEDICATIONS DONT KILL PAIN - THEY MASK IT - Visit https://painkillersdontexist.com/ to find out more or read the leaflet
2 WEEK WAIT REFERRAL
County Durham and Darlington Foundation Trust and the North East Cancer Alliance have produced a patient information video for information on the Cancer Pathway - What is a 2 Week Wait referral. If you would like more details please watch the short film containing important information. Click here
Are you a carer?Please watch this short film for information
Friends & Family
Have your say and please give us your views and complete our Friends and Family Questionnaire - Thank you
For information on what to if you are unwell please click here
‘Talk Before You Walk’ when your GP practice is closed
Patients across Durham Dales, Easington and Sedgefield are reminded to ‘Talk Before You Walk’ when in need of care when your GP practice is closed.
By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or a hub.
Your quick guide to local health services Find out more
For information on Non-Emergency NHS funded transport please click here
Not Well? Want to be seen quickly?
Receptionists may ask you a few questions to help navigate you to the best person to help you quickly. They wont try to diagnose your problem, but you may need to tell them a little bit about why you are calling.
Do you need to re-order your medication? Visit our prescriptions page to find out ways to order direct from the practice Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Wheelchair access to all three sites is at the front entrance.Patient services are all provided at the ground-floor level.
Booking Appointments and Repeat Prescriptions Online
Patients can now book appointments and order repeat prescriptions online.If you wish to register please call into Southdene Medical Centre for your registration to be completed. You must bring photo ID with you.If already registered click on the Icon below to book an appointment or order repeat prescriptions. Please view the following videos for more information.
South Durham Health
Click on South Durham Health to find out more about the services provided
(Site updated 19/05/2022)