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COVID - To book your vaccine appointment, please ring 119 or click HERE 

PLEASE CONTINUE TO WEAR A MASK THROUGHOUT YOUR VISIT TO THE PRACTICE IF YOU HAVE COVID SYMPTOMS 

PLEASE DO NOT ATTEND THE PRACTICE WITHOUT AN APPOINTMENT, contact reception to book a slot. One appointment for one problem, if there are multiple issues, please let reception know. Thank you

To keep the phone lines free, please do not ring the practice with prescription requests. Please drop the backing slip in at Southdene Medical Centre, or request your repeats via the NHS App or Online - Speak to reception for more details on how to register - Thank you

Self Help & Advice - (Including Financial)

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Talk before you Walk

Talk Before You Walk to receive the most appropriate treatment. Please visit for more information.  

MINOR EYE PROBLEMS - If you have a recent problem with your eyes you can be assessed and treated, free of charge, by a local optician. Please click HERE for conditions that can be seen and also participating Opticians. Urgent cases will be seen in 24hours and a few days for routine.

Choose Self Care - There are changes to how the NHS prescribes 'over the counter' medicines for minor health conditions, so we are keen to help patients improve on self help and hope that the following information will offer some insight into that.

Certain medicines may no longer be prescribed if you can buy them 'over the counter'. This leaflet will explain the changes

Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.

Here is a list of ailments that can be safely self managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.

Common ailments that can be self managed :

Back pain

NHS

Cold sores

NHS

Common Cold

NHS

Conjunctivitis

NHS

pdfInformation Leaflet

Constipation

NHS

Cough

NHS

pdf Information Leaflet

Diarrhoea

NHS

Dysmenorrhoea (painful periods)

NHS

Earache

NHS

Haemorrhoids

NHS  

Hayfever

Hayfever - Choose self care

NHS

Head lice

NHS

Headache

NHS

Heartburn & Indigestion

NHS

Influenza

NHS

pdf Information Leaflet

Insect bites & Stings

Insect bites & Stings - Choose self care

NHS

Migraine

NHS

Nasal congestion

NHS

Nappy rash

NHS

Sore throat

NHS

pdf Information Leaflet

Sinusitis

NHS

Sprains and strains

NHS

Sunburn

Sunburn - Choose self care

NHS

Thrush

NHS

Warts and Verrucas

NHS

Personal Independence Payment – PIP

For information and to see if you are eligible prior to claiming, please visit   https://www.gov.uk/pip . The PIP pages include easy-read guides and links to YouTube videos about eligibility, evidence requirements and the claims process. These will help you to consider whether PIP is the right benefit for you and understand what supporting information you need if you decide to claim.

NHS Choices

If you would like advice or further information on many health subjects please visit NHS Choices

Citizens Advice

Contact Citizens Advice - 0800 1448848 for help with benefits, work, debt & money, consumer, housing, family, law & courts, immigration, health and much more. For more information please visit their website

For debt advice call Citizens Advice National Debt Helpline: 0800 240 4420 Monday to Friday 9am - 8pm. Saturday 9.30am to 1.00pm

For General Advice call Adviceline (freephone): 0808 278 7821 Monday to Friday 9am - 4pm

For goods and services purchased call Consumer Helpline: 0808 223 1133 Monday to Friday 9am - 5pm

For help applying for your first Universal Credit claim call Universal Credit Helpline (Freephone): 0800 144 8 444 Monday to Friday 8am - 6pm

For personal or workplace pension advice call Pension Wise: 0800 138 3944 Monday to Friday 8am - 6.30pm (for over 50s with a UK-based defined contribution pension)

Healthwatch Countydurham | Your spotlight on health and social care services - An independent champion for people who use health and social care services.

Help with your money - Finding financial help and support

If you’re having trouble managing your money, with rent arrears or dealing with debt, you should get help as soon as possible. You can get free and impartial advice and support from a range of places. This information will help you know who to contact depending on your individual circumstances. For information on the latest help available please visit www.durham.gov.uk/helpwithyourmoney



 
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