Noticeboard

PLEASE DO NOT ATTEND THE PRACTICE WITHOUT AN APPOINTMENT. You must contact reception and make an appointment. Thank you

PLEASE CONTINUE TO WEAR A MASK THROUGHOUT YOUR VISIT TO THE PRACTICE

To keep the phone lines free, please do not ring the practice with prescription requests. Please drop the backing slip in at Southdene Medical Centre, or request your repeats via the NHS App or Online - Speak to reception for more details on how to register - Thank you

When We Are Closed

closed

‘Talk Before You Walk’ when your GP practice is closed 

Patients across Durham Dales, Easington and Sedgefield have been reminded to ‘Talk Before You Walk’ when in need of care when their GP practice is closed. 

By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or a hub. 

Primary Care Services are available across the area.

Out-of-hours service is provided by NHS111.

Please make proper use of the night/weekend service. Remember you can always see a doctor in the next surgery, so try to restrict night and weekend calls to genuine emergencies that cannot wait until the next day.

The service is used from 18:00 until 08:00 the following day. At weekends cover will be from 18:00 Friday until 08:00 Monday. 

If there is any delay in responding to an absolute emergency, you are instructed to dial 999 and ask for the Ambulance Service.

To contact Out-of-Hours Service when the surgery is closed, please telephone:

111

 Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please visit South Durham Health for more information 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website